Toyota Malaysia Roadside Assistance Number:
Toll Free Number: 1800-8-869682.
Roadside Assistance Number: 1800-888-247.
Support Email Id: customersupport@toyota.com.my
Roadside Assistance Number: 1800-888-247.
Support Email Id: customersupport@toyota.com.my
Toyota Customer Support always supports you in solving every issue regarding unsatisfied services or you can also give your suggestions in order to get better services from company. You can also write your grievances directly to Toyota Main Office Addresswhich is provided below:
Toyota Head Office Address Malaysia:
UMW Toyota Motor Sdn.Bhd,
2 Persiaran Raja Muda,
Seksyen 15,
40200 Shah Alam,
Selangor.
Phone Number: 603-5123 6688.
2 Persiaran Raja Muda,
Seksyen 15,
40200 Shah Alam,
Selangor.
Phone Number: 603-5123 6688.
I’ve make a booking on 8th Oct 8am for changing all my 4 tyres at Toyota service center Ipoh (Jalan Kuala Kangsar). I arrived at 7.30am chatted with the agent there telling me it will take me less than 2 hours for changing all 4 tyres.
ReplyDeleteMy agent due with me at 7.45am, car being taken out by 8am but left a place. 8.50am. I texted the agent telling him no one is changing my car tyres but no reply from him. All the while there are technicians chatting nearby my car.
9.07am, someone opened my car bonnet and leave it. By 9.24am, I saw customer who come later than me have finished their service.
9.26am, I called the agent and he lie to me saying someone is changing the tyres where I can see from far there is totally no one was next to my car and he promise to urge them, but I never see him go towards my car even though he is walking around the platform servicing other customers.
Finally 9.44am, my car was being “treated” and the agent finally went to urge them at 9.50am when he saw me from far. 10.15am, tyres changed and left at the same place until 10.31am to go for inspection. Finally, 10.55am my car was done whereby the estimated time supposed to be ended by 10am.
Changing tyres took longer time than my car’s major service. The car tyres changing process needed only 1 hour and I’ve waited 3 hours for no reason.
I'd like to have a proper explanation and apologies for that incident.
ive recently bought a Toyota car on 10 Aug 2018 and today 26 Aug 2018 my 1st service ,i was told that my car record show the car is registered on Jun 2018·This is totally a surprise for me on dishonest of sales man at bukit mertajam branch didnt informed me on this before proceed for purchase.i felt i was cheated an ive tried to clarified with him on this what the reason the car is registered on Jun 2018 but i only took my car on 10 Aug 2018 which is 2 months. Ive suspected that this car already registered on Jun 2018 and sold to me on 10aug 2018，there will be the car not in good condition after rejected by first customer. This action sell the car without informing the truth has lead to the customer disatificafion and lost confidence on toyota due to dishonest salesman.Lookinh forward Toyota will take serious action on this.thanks
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