Ogawa Contact Number Malaysia
For any issues or complaints of health and wellness equipments please call in the below numbers or send an email to the below address.
Customer Service Number: 1800 88 4688.
Phone Number: +603-5125 1799 (within Malaysia)
Customer Service Number: 1800 88 4688.
Phone Number: +603-5125 1799 (within Malaysia)
Ogawa Address Malaysia
(712499-V)
No. 22
Jalan Anggerik Mokara 31/47,
Kota Kemuning,
46460 Shah Alam,
Selangor Darul Ehsan.
No. 22
Jalan Anggerik Mokara 31/47,
Kota Kemuning,
46460 Shah Alam,
Selangor Darul Ehsan.
To Know further information about the company you can refer the Main Website.
To send and email kindly make use of the Support Form provided by the company to solve any kind of issues with the help of the Customer Service Team.
To Managing Director and CEO of Ogawa,
ReplyDeleteThis my fourth time sending email to you and last time i will using your product. I have no patient in dealing with your sales in bukit mertajam branch in Jusco. He just playing fool with me by asking me to take broken product which is not well service and need me to pay for it. It has been 1 year it took you to repair and it take me 4 times to go there and back with empty hand. This is seriously bad service ever that i ever met. "Am I a last QC to check the product for you"? cant you guy check it properly before call me. did you think this is a joke???!!!
The worst customer service ever. Wish I had never purchased anything from Ogawa!
ReplyDeleteI just service and paid 2000 dollars of parts on 21/07/17 now is giving me a fault 02 is this we call quality service ???
ReplyDeleteI call up but there is No call back as promised
ReplyDeleteIf you could not give the service tell me!!! After spending more than 10ks I am very disappointed with ogawa !!!!
ReplyDeleteNow I have a 10k white elephant in my house ??? Are you guys going to reply me ???
ReplyDeleteI have send and you have collected of my 10 K machine !!! Today ???
ReplyDeleteTo day at about 3.30pm I recieved my massage chair back been repaired and working properly.
ReplyDeleteHopefully this time it is done proficiently and thanks to ogawa teams for this service
Called many times ....all the numbers can't be reached....whats going on
ReplyDeleteTeruk customer srrvice ogawa nih.wat sakit hati aku jah
ReplyDeletehello OGAWA
ReplyDeleteARE YOU ALL WORKING OR NOT?
WHY THE CS CONTACT NO NOBODY ATTEND?
I requested service for my massage chair MW2099 today thru your service center. The customer service told me the massage chair is discontinued and no service available as no spare parts. She suggested that I trade in for a new model. This is ridiculous -not a way to make the customer stay loyal and keep trade in for a newer product. This massage chair was quite expensive when I bought it 10 years ago. And 10 years is not a long period to disconinued servicing or provide spare parts. At least have the courtesy to send the technician to have a look at the machine before assuming it is a spare part problem.
ReplyDeleteThis way of marketing or after sale service is not fair to the consumer. This is not a Rm100 machine ! By the way your office is less than 2 km from my house, what is so difficult to send a technician to the house to check and advise the customer ? My number is +60 12 3731116 if you need to reply. regards Tony