Listed below are KTM Customer Service Number along with the head office address,email address and phone number for passengers to get in touch with the company.
Contact Keretapi Tanah Melayu (KTM)
Toll Free Number : 1-300-88-5862(KTMB)
Telephone : 603-2267 1200
Email : callcenter@ktmb.com.my
Telephone : 603-2267 1200
Email : callcenter@ktmb.com.my
KTM Berhad Headquarters Address :
Jalan Sultan Hishamuddin
50621 Kuala Lumpur.
50621 Kuala Lumpur.
Can u tell me other ways to contact ktmb ? i call many ,many times , but no body answer , even if line get through , they will just hanged up my phone . Emailed them also no reply . I need to correct the identity numbers in my trains ticket!!
ReplyDeleteyou are right, this is the way how they work. I wanted to purchase the ETS tickets online but not tickets available or not yet schedule for the following month ???
DeleteToday I call KL,Penang,Bworth and Alor Star office telephone no. from 9.30am till 10.30am. NOBODY answer the call and the best part... the is is not busy at all. I guess they are too tired even to lift up the phone. This is what we call " MALAYSIA BOLEH "
ReplyDeleteWhy the hell nobody picking up the calls? What's so busy than treat the customers as well?
ReplyDeleteAiyaaaa...teruk betol.Call tak angkat angkat
ReplyDeleteKTMB baik tak payah buat call centre ler. Tak pernah dapat pun bila call. Buang masa dan habiskan credit fon je. Email pun tak jawab. Sy cuma nak balik duit sy sebanyak RM171.00. Sy buat bayaran secara online untuk beli tiket ETS. Duit dari akaun bank sy ditolak tapi tiket tak dapat pun!!!!!
ReplyDeletesame here. so how are solved this?
Deletesame here +1
Deletethat day i call to ktm service centre,the staff say that they will return back the money to me within 14 days...but until now i havent received the money... TT
DeleteKTMB baik tak payah buat call centre ler. Tak pernah dapat pun bila call. Buang masa dan habiskan credit fon je. Email pun tak jawab. Sy cuma nak balik duit sy sebanyak RM171.00. Sy buat bayaran secara online untuk beli tiket ETS. Duit dari akaun bank sy ditolak tapi tiket tak dapat pun!!!!!
ReplyDeletemmg teruk la customer service ktmb ni
ReplyDeleteAny information follow up on the derail incident happened. What is the latest follow up. Passengers book ETS ticket for 2moro effected? How is the arrangement? Thank you.
ReplyDeleteThis comment has been removed by the author.
ReplyDeleteDear ktm staff,
ReplyDeletecall pun x dapat,email pun x reply
i just want to know when will i receive my ktm i card student...@@
i applied it on 26/9/2016, until now i havent received it...@@
Tak payah call centre pun.. memang pointless.. memalukan nama ktmb je.. bazir duit banyak gile buat panggilan. Takde orang nak jawab pun! Saya buat panggilan dari 1pm sampai 5pm.. satu panggilan pun tidak dijawab. Memang buat letih dan sakit hati
ReplyDeleteSame 😞
ReplyDeletepengurus besar ktmb sila letak jawatan
ReplyDeletepengurus besar ktmb sila letak jawatan
ReplyDelete