Coway Contact Number Malaysia
If you have any issues related to the company products, kindly make use of the below mentioned Contact Numbers to get in touch with the customer care team of the company.
Toll Free Number: 1-800-888-111.
Customer Service Number : 603-2059 0000.
Phone Number: 603-2166 1677.
Timings: 9 a.m. – 6 p.m. (Mon – Fri)
Customer Service Number : 603-2059 0000.
Phone Number: 603-2166 1677.
Timings: 9 a.m. – 6 p.m. (Mon – Fri)
Timings: Monday-Friday, 9am-8pm.
Saturday & Sunday, 9am-4pm.
Saturday & Sunday, 9am-4pm.
Coway Address Malaysia
Suite 6-3, Level 6,
Wisma UOA II,
No. 21, Jalan Pinang,
50450 Kuala Lumpur.
Wisma UOA II,
No. 21, Jalan Pinang,
50450 Kuala Lumpur.
To know more detailed information about the company consumer and household electronic appliances products, you can refer the website. You can also share your feedback and suggestion through Facebook.
Poor customer services. Salesman & customer services no proper comunicate. Signed up form with salesman ady stated installation time is prefer 10.00am....but salesman never inform me they start installation on 11.00am. wasted time to waiting for 2 hours, 12pm only reach my home. Customer services also, wrong registration home address. Talking to Salesman, blame to technician, customer service. but instead they are not proper comunicate, push the ball here & there. Salesman irresponsible, poor customer services...even 3-4 ppls calling me, but time wrong, home address also wrong.
ReplyDeleteToo much agreed. Very bad coway. Lucky i will finish this year. This product never recommended to all
DeleteCan I know how the way to terminate?
Deletereally disappointed with coway too. rigid process to terminate. never appreciate customer with yours for 4yrs ++......
DeleteI am not as lucky as those whose contract ends. I have 2 years to go. Such a bad customer service. With my air purifier , in 6months it started to produce bad smell twice and to get it fixed I have to wait 3 weeks each time. And I have to use all mode. Call , email , online site Just to get the technician to walk in and fix it 3 weeks later. But installment payment, right on the dot deducted though I couldn't use the service! No proper follow ups from customer service officers.
DeleteYeap .. agreed with u connie chee
ReplyDeleteYeap .. agreed with u connie chee
ReplyDeletepoor poor poor....keep calling for 3 times,just ask to try again after listened to the machine for more then 3 minutes...
ReplyDeletecoway kencing
ReplyDeleteHi..
ReplyDeleteI just bought coway product villaem model. I have few question.
1. What is the ratio of disposed water and drink water. I found too many waste water.
2. If I switch off night time and switch on again everyday. Does this effect the life of product?
3. Since I used additional water pump, does this problem if I switch off the pump when the water is flowing? I mean, until low level then I switch on again.
Thank you
This comment has been removed by the author.
ReplyDeleteCostumer service tak boleh call macam haram!!
ReplyDeletevery bad service, call tak layan betul betul
ReplyDeleteThis is the 2nd Cody they arrange for me. the first one always need me to call her and ask when she's coming to service my filter. Now this second Cody is still the same and always turn up late. Today I tried to call her cause already after 2 months and my water filter needs servicing but can't get hold of her. Number not in service.Text her she did not reply Whatsapp her also no reply. So fedup with their after sales service.
ReplyDeletesaya baru call Coway Service Centre... perkhidmatan diberi seperti apa yang diharapkan.
ReplyDeletealready called the customer service, 8 times due to water filter mulfunction, appointment on 8/4, but technician was missing. Already called the customer service for confirmation, but still no action. Then I called again the customer service on 10/4, six times, but yet no action until today! I am so frustrated with the service after sales! So bad!
ReplyDeletetalk to one of the customer service but not too friendly and really like talk to a machine. not shows any empathy. please get your management to arrange a training for better customer service.
ReplyDeletehow to terminate it ? anybody know about it?
ReplyDeletecomplaint many times. still no improvement at all. bad services.
DeleteProduct mcam hebat..customer service pnya teruk..seminggu berkali2 call xangkat..
ReplyDeleteMmm cam ne jadi mcm ni ye kalau bole pm saya mana tau saya bole tolong
ReplyDelete....something have to do if not have a solution.
0192120646
Pm me well see it's can make be easy
ReplyDeleteHari ni jam 12.44 saya terima call dr Coway 0340273207...cara staff tu menjawap sungguh kurang sopan...
ReplyDeleteapa2 pun dia tak boleh kata pada saya tak faham bahasa ke?....its very rude
Saya dah tak nak guna coway...
Very bad staff (cody) member code no CD107170
ReplyDeleteBad service.....mesin ada problem but always not resolved....mesin tdk dapat keluar air langsung ..but need wait appt 2 week for technician check...
ReplyDeletebad service....mesin air panas dah 2 dua minggu tak function..mai tecnichian pun tak dapat solve...last last call terus tak datang swrvice terus. teruk punya coway
ReplyDeleteSo far my COWAY LADY is the best.. Punctual..on time. Excellent service.
ReplyDeleteService terus. Janji pukul 11.30 am mari. Tukar p 1.30pm.
ReplyDeleteOrang kerje kat customers service tu pon kurang ajar sangat!! Si bongok bernama YUVA BANGSA INDIA AND NUR BALQIS MELAYU!! Very poor service!! Jangan beli product coway!!!
ReplyDeletehello~
ReplyDeleteI would like to ask if the staff who come to my house to serve can be changed
Ask your staff to serve the customer at the time
Or the customer to match her time